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TERMS: (PLEASE READ CAREFULLY – NO EXCEPTIONS)
*Live arrival is guaranteed on all delivered shipments and shipments sent via DHL and signed for.
*Live arrival is not guaranteed on any shipment sent via USPS, UPS or FedEx.
*All DOA animals must be called in within 24 hours of arrival to receive credit, body to be returned upon request.
*Seller is not responsible for carrier delays or mishandling resulting in DOA animals.
*Animals shipped appear healthy outwardly.
*We guarantee live arrival only.
*No guarantee on amphibians.
*Seller is not responsible for scratches, stings, bites or any injury inflicted upon any person or other animal by any of the animals we sell.
*Seller is not responsible for the transmission to any person or other animal of parasites, viruses or bacteria which may be harbored by any of the animals we sell.
*All invoices are to be prepaid.
*Shipping is NEVER refundable

***Cold Weather Guarantee:
***Next day shipments will be guaranteed live arrival if the following criteria are met:
***USPS express mail must be next day delivery; must be signed for on first delivery attempt.
***DHL overnight must be next day delivery; any problems must be reported within 1 hour of posted delivery time.
***Live arrival guarantee is void if low temps are below 15 and highs will not reach above 28, we will contact you if weather looks adverse, we will ship if requested, but not recommend.

***Not responsible for carrier delays resulting in DOA***

By visiting our Website or Placing an Order You Agree to Our Terms